PRIVACY POLICY

We may collect the following types of information:

a) Personal Information:

•  Name

•  Email address

•  Phone number

•  Company name

•  Shipping/billing information (if applicable)

b) Technical Information:

• IP address 

• Browser type and version

• Device information

• Pages visited and time spent on the site

c) Business Information:

•  Inquiry details (e.g., rope specifications, project requirements)

•  Communication records

We use your information to:

•  Respond to inquiries and provide quotes

•  Process transactions and deliver services

•  Improve our website and services

•  Communicate updates, offers, or relevant information

•  Maintain internal records and compliance

 

We only collect and use information for purposes that a reasonable person would consider appropriate in the circumstances.

By using our website or submitting your information, you consent to the collection and use of
your information as described in this policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting
us (see Section "Contact Information").

We do not sell or rent your personal information.

We may share information with:

•  Service providers (e.g., hosting, IT support)

•  Payment processors (if applicable)

•  Legal or regulatory authorities when required

All third parties are required to protect your information.

Your information may be stored on servers located in Canada or other jurisdictions.

We implement reasonable administrative, technical, and physical safeguards to protect your
information against unauthorized access, disclosure, or misuse.

We use cookies and similar technologies to:

•  Improve website functionality

•  Analyze traffic and usage

•  Enhance user experience

 

You may disable cookies through your browser settings; however, some features of the site may
not function properly.